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FAQ

Question:

I don't know how to use function a) or function b)?

Answer:
First ensure if you have taken part in our online training. After that you can contact our support team. The team can help you directly and can invite you to one of our webinars.

Question:

What is the support address if I have problems?

Answer:
The support address is: info@kamedia-support.com

Question:

What are the working days/hours of the ka:media support team?

Answer:
You can get in touch with ka:media at our office times. Regulary from monday to friday from 9:00 am to 6:00 pm (UTC+01:00 - Amsterdam, Berlin, Bern, Rom, Stockholm, Wien)

Question:

What can I do when I or one of my students loses the password?

Answer:
You can click a link on the login page that says "help me login". If you enter your E-Mail address the system will send you a new password to enter again.

Last modified: Sunday, 28 July 2013, 11:10 PM
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